Effective Date: 01 Aug 2026
Privacy Policy
At RAKO Health, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or use our services.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Age and gender
- Medical history and health information voluntarily shared by you
- Lifestyle and dietary information
- Laboratory reports uploaded by you
- Payment information (processed through secure third-party payment gateways)
- Website usage information through cookies and analytics
How We Use Your Information
Your information is used to:
- Provide personalized nutrition and wellness services
- Assess your health and nutritional needs
- Communicate regarding appointments and consultations
- Respond to your enquiries
- Improve our services and website
- Send educational content, health tips, and updates (you may unsubscribe at any time)
- Comply with applicable legal requirements
Medical Information
Health information shared with RAKO Health is treated confidentially and is used solely for providing personalized nutrition guidance and related services.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Third-Party Services
Our website may use trusted third-party services including:
- Payment gateways
- Analytics tools
- Email communication platforms
- Appointment scheduling tools
These providers maintain their own privacy policies.
Cookies
Our website may use cookies to improve user experience, remember preferences, and analyze website performance.
You may disable cookies through your browser settings.
Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Delete your information (subject to applicable legal obligations)
- Withdraw consent where applicable
Children's Privacy
Our services are not intended for children without the consent of a parent or legal guardian.
Changes to this Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.
Contact Us
If you have questions regarding this Privacy Policy, please contact: